Returns & Exchanges
At Sassy Woof, we want you and your pup to be 100% satisfied with your purchase. If your new gear isn't the perfect fit or style, we offer easy returns and exchanges within 30 days of delivery.
Check Eligibility
Ensure your items are in original, unworn condition with all tags attached and free of any pet hair or odors.
Start Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Pack and Ship
Print your prepaid shipping label and securely package your items, dropping them off at any authorized carrier location.
Receive Refund
Once our warehouse team inspects your return, we will process your refund or ship your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing